777dd Privacy Policy

777dd is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in plain language what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have in relation to your data. Please read this policy carefully before using the 777dd platform. By registering an account or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall use of the 777dd platform. If you have any questions about this policy or how your data is handled, please contact us at [email protected]. 777dd does not sell, rent, or trade personal data to third-party marketing companies. Your data is used solely for the purposes described in this policy.

777dd uses your personal data only for specific, legitimate purposes. We do not use your data for purposes beyond those described in this policy without first notifying you and, where required, obtaining your explicit consent. The primary purposes for which we process your personal data are:

• Account creation and management — to register your account, maintain your profile, and verify your identity in accordance with KYC requirements
• Transaction processing — to process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard) and maintain accurate financial records
• Fraud prevention and platform security — to detect and prevent fraudulent activity, money laundering, account takeovers, and misuse of bonuses or promotional offers
• Responsible gaming — to monitor gaming patterns and implement responsible gaming safeguards, including self-exclusion, deposit limits, and time-out features, in accordance with our commitment to player welfare
• Customer support — to respond to your queries, complaints, and requests submitted via [email protected] and to maintain records of interactions for quality assurance purposes
• Platform improvement and analytics — to analyse usage patterns, diagnose technical issues, improve game performance, and develop new features that better serve our Bangladeshi player base

Where we wish to use your personal data for direct marketing purposes — such as informing you of new promotions, seasonal bonuses tied to events like Eid or Pohela Boishakh, or new game releases — we will do so only where you have provided clear consent, or where we have a legitimate interest in keeping existing players informed about relevant platform updates. You may opt out of marketing communications at any time by contacting [email protected].

777dd processes your personal data on the following legal bases: (i) Contractual necessity — processing that is essential to deliver the services you have contracted for by registering an account and accepting our Terms & Conditions, including account management, payment processing, and game delivery; (ii) Legal obligation — processing required to comply with applicable anti-money laundering (AML) requirements, fraud prevention obligations, and identity verification regulations; (iii) Legitimate interests — processing that is necessary for the legitimate interests of 777dd, such as platform security, fraud detection, and responsible gaming monitoring, provided that these interests are not overridden by your rights and interests.

(iv) Consent — where we rely on your freely given, specific, and informed consent to process your data, such as for optional direct marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Withdrawal of consent does not affect processing carried out on other legal bases. To withdraw consent, contact [email protected].

777dd does not use third-party advertising networks that plant tracking cookies for behavioural advertising purposes. No data collected via cookies on the 777dd platform is sold to data brokers, advertising networks, or social media platforms. If you wish to manage or clear cookies, you can do so through your mobile browser's settings. Please note that clearing essential cookies will log you out of the platform.

777dd does not sell your personal data. We share your data only with carefully selected partners and service providers who help us operate the platform, and only to the extent necessary for those specific purposes. The categories of third parties with whom we may share your data are:

• Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transaction data strictly necessary to execute your deposit and withdrawal instructions
• Game studios and content providers — Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Ezugi, and other providers receive a session token to authenticate your game session; they do not receive your full personal profile
• Identity verification and fraud prevention partners — third-party KYC and AML screening services that assist 777dd in verifying identity documents and screening for sanctions or financial crime risk
• Law enforcement and regulatory authorities — where required by law, court order, or regulatory obligation, we may disclose personal data to Bangladeshi law enforcement or competent regulatory authorities

All third-party service providers who receive personal data from 777dd are subject to contractual data protection obligations and are permitted to use your data only for the specific purpose for which it was shared. 777dd requires all service providers to implement appropriate technical and organisational security measures to protect your data.

777dd retains your personal data for as long as your account remains active and for a period of five (5) years following the closure of your account. This retention period exists because applicable AML and financial compliance regulations require 777dd to maintain records of customer transactions and identity verification for this minimum period. After the retention period, your data will be securely deleted or anonymised so that it can no longer identify you.

In certain circumstances, 777dd may retain data beyond the standard five-year period where there is an ongoing legal dispute, regulatory investigation, or compliance obligation that requires the data to be preserved. Where data is retained beyond the standard period for these reasons, it will be held securely and used only for the purpose that justified its extended retention. Gaming activity data that does not relate to financial transactions may be retained in anonymised or aggregated form for longer periods for platform improvement and statistical purposes.

777dd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the 777dd platform, encrypted storage of sensitive account data, access controls that restrict internal staff access to personal data on a strict need-to-know basis, regular security reviews and vulnerability assessments of the platform infrastructure, and two-factor authentication options available to all registered users.

While 777dd takes every reasonable precaution to keep your data secure, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 777dd will notify affected users without undue delay and take all reasonable steps to contain and remediate the breach. If you believe your account has been compromised, please contact [email protected] immediately.

As a user of the 777dd platform, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected]. 777dd will acknowledge your request within 5 business days and provide a substantive response within 20 business days. Some rights are subject to limitations where legal obligations (such as AML record-keeping requirements) require us to retain certain data.

777dd will not discriminate against you for exercising any of the above rights. Exercising your right of erasure or restriction of processing may result in 777dd being unable to continue providing you with certain services — for example, if identity verification data is erased, 777dd will be unable to process withdrawal requests until re-verification is completed. We will inform you of any such consequences before acting on your request.

The 777dd platform is strictly for adults aged 21 and above. 777dd does not knowingly collect personal data from persons under the age of 21. If you are a parent or guardian and you believe that a minor has registered an account on the 777dd platform or has provided us with personal data without your knowledge, please contact us immediately at [email protected]. Upon receiving such a notification, 777dd will promptly suspend the account, delete any personal data collected from the minor, and refund any deposits made, subject to standard identity verification confirming the account holder is indeed a minor.

777dd reserves the right to update this Privacy Policy at any time. When we make changes, the revised policy will be published on this page with an updated effective date. For material changes that significantly affect how we process your personal data or the rights available to you, 777dd will endeavour to provide advance notice via email or platform notification to registered users before the changes take effect. Your continued use of the 777dd platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any update to this policy, you may close your account by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777dd handles your personal data, please contact our support team. We are committed to responding promptly and transparently to all privacy-related enquiries.

Email us at: [email protected]